Satisfaction Guaranteed

At Bowman’s Pro Turf, LLC, customer satisfaction is always 100% guaranteed. As a customer, if you ever feel that your service is not satisfactory, please contact us at 812-448-1852, or by visiting the Current Customer area of our website. If a service call is needed, we will respond within a 48 hour period. There will be no surprise charges for service calls without prior confirmation from the customer should extra materials be needed to address an issue.

Lawn Fertilization and Weed Control

Bowman’s Pro Turf, LLC service is done throughout the season, and automatically renews from season to season.

Bowman’s Pro Turf, LLC treats grass areas in the front, back, and sides of every lawn unless specified otherwise by you. When the application is complete, Bowman’s Pro Turf, LLC is sure to blow any remaining fertilizer from sidewalks and driveways. Each application includes fertilizer and most applications include weed control based on the timing and purpose of the treatment. The products being applied vary from application to application based on the time of year, weather conditions, and the needs of your lawn.

Cancellations

Our service continues from application to application year after year unless you contact us. In some instances, a request to cancel service is taken after a service invoice has been printed and is in a scheduled route with a technician for that day. In this case, every attempt will be made to notify that technician to avoid service being performed. In this scenario, if we are unable to reach that technician, or if the service has already been completed, your service termination will become effective after that particular treatment and you will be asked to return payment for that service. For more information, please contact 812-448-1852.

Gates and Pets

Pets must be indoors and all gates must be unlocked for a scheduled service to be performed. If you need notification prior to our visits, please request a call ahead in the notes area of the sign-up process. We are able to call and leave a voice message the day prior to performing your scheduled service. Our technicians are very careful about closing gates before they leave, but we do not guarantee that a pet will not escape from the yard, therefore, you accept our service with this provision. Bowman’s Pro Turf, LLC is not responsible for lost or injured pets.

Damage

If Bowman’s Pro Turf, LLC happens to damage a sprinkler head or other property while performing a service, please contact us at 812-448-1852. We will repair or replace the damage as soon as possible. Any damage accused of a misapplication of product is subject to lab testing from the Purdue Pest and Plant Diagnostic Laboratory. If evidence concludes that damage was not done by Bowman’s Pro Turf, LLC, the customer may be liable for cost of plant testing.

Pre-Pay

Prepayment offers a discounted rate for customers choosing to pay for an entire season’s services at once.

Declined Cards And Late Payments

In the event that a card is declined, we will try the card again the following day. If the card does not go through a second time, the customer’s remaining services will be put on hold until we are able to reach the customer. If the customer responds quickly with another card, we will promptly put them back on the schedule with no late fee or fee for changing cards.

Payment for service is due when the service is completed. Any account not paid within 45 days of service will be put on credit hold. Once payment is received, your account will be put back on schedule. When this happens, we will do our best to get to is as soon as we can, however, it may be off route or may be a few weeks before we are back in the area. Prompt payment ensures no delay in treatments.

Customer Service

Customers can reach customer service http://www.bowmansproturf.com anytime or at 812-448-1852 between the hours of 8:00 am and 4:00 pm EST Monday thru Friday.

Contact Us

Anytime at 812-448-1852
www.bowmansproturf.com
or Monday–Friday 8am-4pm at 812-448-1852